Privacy Policy
At Alefya, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and your rights regarding that information. By using our website, you consent to the practices described here. We collect personal data to provide and enhance our translation and document clearing services. The information we gather may include:
Information We Collect
- Contact Information: Your name, email address, phone number, and any other details you share through contact forms or inquiries.
- Documents and Files: Any documents uploaded for translation or clearing purposes are treated with strict confidentiality.
- Website Usage Data: Details such as your IP address, browser type, and interaction on our site may be collected to optimize user experience and ensure website security.
How We Use Your Information
We use the collected data to:
- Respond to your inquiries and process your service requests efficiently.
- Ensure smooth communication during the translation and document clearance process.
- Improve our website’s functionality and services through analytics.
- Comply with legal obligations and maintain security.
Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device to remember preferences, streamline navigation, and enhance site performance.
You may control or disable cookies through your browser settings, but some website features may not function properly as a result.
Confidentiality of Uploaded Documents
Any documents uploaded for translation or clearing purposes are treated with the utmost confidentiality. We ensure that your files are handled securely and are not shared with unauthorized parties.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. For users submitting inquiries or using our services, personal and document-related data may be stored for follow-up and reference purposes.
Sharing Your Data
We do not sell or rent your personal information. However, in cases where external service providers are involved (e.g., legal advisors or government agencies for document clearance), your data may be shared only as required to complete the service.
Your Rights
- Access: Request details of the personal data we hold about you.
- Correction: Update or correct any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, except where retention is required for legal purposes.
As a user, you have rights regarding your data:
To exercise your rights, please contact us using the details provided below.
Third-Party Services and Embedded Content
Our website may include links to third-party services or embedded content, such as videos or forms. These external sites may collect data independently of Alefya. Please review their privacy policies for more information.
Security of Your Data
We implement robust security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no online data transmission or storage system can be guaranteed 100% secure.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or for compliance with legal and regulatory requirements. We encourage you to review this page regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:
Alefya Translation & Document Clearing Services Dubai, UAE
Your trust is important to us, and we are committed to ensuring the privacy and security of your information.